EBay can be described as one of the largest and most trusted institutions on the Internet. The company stands as a beacon of trade because every day, millions of the world’s Internet commerce happens on eBay and a countless number of people rely on the website for their daily source of revenue. When you consider how important this site is to account holders, an eBay suspension can be cause for concern.
Here’s what happens when an account is suspended:
You get an email, which informs you of the suspension and may include details as to why your account was suspended
- * All active open auctions are immediately cancelled
- * All outstanding fees are due
- * All your personal information is blacklisted, and you can’t open another account with it
- * Normal account features, such as sending other users messages, are disabled
A typical suspension lasts a month or two, but that isn’t a guarantee either. The company uses the term “suspended” to suggest that the account could in fact be reinstated, but they don’t give a timeline. It helps to know why the account was suspended in the first place because it could give you a clue as to when or whether they will reinstate it.
Two common reasons exist for account suspension:
- * A breach of eBay rules and regulations, which, by the way, you signed when creating the account
- * Nonpayment of eBay fees
When you create a new account on eBay, you come across their legal document, the document of policies and rules. Few people in the world ever read those things, but it may shed some light on why the website does some of the things it does.
When you look at some of their sensitive areas, you can learn how not to get your account suspended and if it already is, next time you could try and be more careful about the moves you make.
EBay fees: if you come across something like “your account will be reinstated as soon as you clear your outstanding fees” ,then the path to lifting the suspension is pretty straight forward.
Tax verification and identity: if the company has an issue with your identity or tax registration, they could freeze your account indefinitely. If that should happen, then you might have to send them a few documents to confirm that information. Greedy with auctions: most experienced users claim that listing more than 100 auctions in one day gets your account flagged, which is promptly followed by a suspension.
If you do not end up getting your account back, then you could try a “clean start” and delete existing cookies. Right after you get a brand new IP address and email account, then provide all new personal information where you can so their servers don’t associate you with the old account; but don’t lie about anything or you will end up with more complications. Ensure to keep the account separate from the old one because if they get wind that your new account isn’t so new, then you will definitely have another eBay suspension to deal with, and that will cost you time and money.